Policy

待回覆有關資料

For Demo Purpose ONLY, All Right reservse to HKTVmall

HKTVmall Delivery

The free delivery threshold with total billed amount for a single order will be effective as below from 01 September, 2020 until further notice.

*Remarks: 

1) The total billed amount refers to the amount after discounts (except Mall Dollar cash rebate / coupon code / gift voucher) and excluding the delivery fee.

2) The goods delivered by HKTVmall cannot be combined with goods delivered by merchants for calculation of the total billed amount.
 

In order to protect customers’ interests, you are suggested to add the favourable items to the shopping cart or wishlist, and reconfirm the payment details (including the total billed amount and delivery fee) before proceeding to payment. 

For Demo Purpose ONLY, All Right reservse to HKTVmall

For Demo Purpose ONLY, All Right reservse to HKTVmall

待回覆有關資料dasdfasdgtrtgyhsdfdrhygesrfdgvfdrsztge

For Demo Purpose ONLY, All Right reservse to HKTVmalln (i.e. product details, description of product issue, photos, etc.). 
A confirmation email / message will be instantly sent to you upon request submission. 

The refund / exchange process could be completed within 2-3 days using this automatic system, which is faster than the general customer service handling. We will notify you of the case result through email or “Notification” in the HKTVmall application.

If product return / replacement is required, please retain all packing materials and ensure the  product(s) is in good and original conditions.

*Please note that only one application can be submitted for each order.

For Demo Purpose ONLY, All Right reservse to HKTVmall

For Demo Purpose ONLY, All Right reservse to HKTVmall